Why does itouch freeze

If your iPhone, iPad, or iPod touch won't turn on or is frozen. Follow these steps: iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

Then press and hold the Side button until you see the Apple logo. If your device still won't turn on or start up Plug in your device and let it charge for up to one hour. After a few minutes, you should see the charging screen. If your device still doesn't turn on, see what to do next. If your device turns on but gets stuck during start up If you see the Apple logo or a red or blue screen during startup, try these steps: Connect your device to a computer.

On a Mac with macOS Catalina On a Mac with macOS Mojave Locate your device on your computer. While your device is connected, follow these steps: iPad models that don't have a Home button: Press and quickly release the Volume Up button.

These will build back up over time. Factory resetting your iOS device is something that should only be considered or attempted if all other troubleshooting options fail. Performing a factory reset on your iOS device completely erases the device. Be sure all appropriate data has been backed up before proceeding further. Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! To restart your device: Restart your iPhone X Press and hold the Side button and either volume button until the slider appears. Drag the slider to turn your iPhone X completely off.

After your iPhone X turns off, press and hold the Side button again until you see the Apple logo. When you get the option to restore or update, choose Update.

Your computer will download the software for your device. If it takes more than 15 minutes, your iPod touch will exit recovery mode. Repeat steps If you need more help Contact Apple Support to set up service. Published Date: August 19, Yes No. Character limit: